The Motel One Group has introduced that it has been focused by ransomware actors who managed to steal some buyer information, together with the main points of 150 bank cards.
Motel One is a low-budget lodge chain that operates over ninety resorts with 25,000 rooms in Germany, Austria, the UK, Denmark, Belgium, the Netherlands, Spain, Poland, the Czech Republic, and america.
In keeping with the corporate’s press launch, a gaggle of unknown attackers infiltrated its community, desiring to launch a ransomware assault, however had restricted success because of its efficient protecting measures.
“The presently unknown perpetrators infiltrated the lodge operator’s inside techniques and probably tried to hold out a so-called ransomware assault,” reads the press launch.
“Due to in depth measures, the impression was saved to a relative minimal. The enterprise operation of considered one of Europe’s largest lodge teams was by no means in danger.”
The corporate instantly engaged with IT specialists to research and remediate the incident, whereas the involved information safety authorities have been additionally notified accordingly.
The primary outcomes of the investigation point out that the hackers stole buyer addresses, together with the main points of 150 bank cards. The house owners of these playing cards have been knowledgeable by way of customized notices.
BlackCat claims the assault
The lodge’s claims about restricted impression are straight countered by the menace actors who took duty for the assault, the BlackCat/ALPHV ransomware gang.
The menace group added Motel One to its extortion web site on the darkish net on September 30, 2023, claiming to have stolen practically 24.5 million information, totaling 6 TB of measurement.
“[The stolen data] embrace PDF & RTF reserving confirmations for the previous 3 years containing names, addresses, dates of reservation, cost technique, and call data,” reads BlackCat’s announcement.
“Moreover, there’s a vital quantity of your prospects’ bank card information and inside firm paperwork, which undoubtedly maintain delicate data.”
BlackCat has given Motel One 5 days to barter the ransom cost with them; in any other case, they threaten to leak all the information they stole from the lodge’s computer systems.
BleepingComputer has contacted Motel One to request extra details about the assault and whether or not or not ALPHV’s public disclosure has compelled the agency to revisit its findings, however we have now but to listen to again.