It’s CX Day, and it’s time to have a good time! At Cisco, we’re leveraging this world celebration, established by the Buyer Expertise Professionals Affiliation (CXPA), as a possibility to have a good time the optimistic impression our Buyer Expertise groups have on our prospects and companions day by day.
In the present day we have a good time the individuals who maintain our expertise working, our groups productive, our web sites up, our companies safe, and our prospects delivering outcomes. These CX professionals affect the subsequent wave of expertise innovation based mostly on direct suggestions from our prospects and companions about their utilization of apps, instruments, {hardware}, and programs. I’m happy with the work our CX crew does that contributes to the experiences our prospects can create for their very own prospects.
In fact, we will’t have a good time our crew with out acknowledging our prospects and our companions, who give us a cause to have a good time day by day. We’re humbled and proud to have the ability to assist them rework, innovate, develop, and achieve all of the enterprise outcomes they try to attain. Listed here are just some examples.
Princess Cruises partnered with Cisco CX to enhance the expertise for his or her passengers. Princess is the world’s main premium cruise line, working a fleet of contemporary ships visiting over 380 locations across the globe. Transformation for Princess Cruises meant pushing the bounds of expertise to offer extremely customized, frictionless, and progressive experiences to their prospects and crew on the ship utilizing wearable expertise. Princess continuously collaborated with Cisco to innovate for purchasers and crew. The crew just lately developed a long-term strategic plan and roadmap, which is able to proceed to construct on the award-winning visitor and crew experiences for which Princess is understood.
BBVA is without doubt one of the largest monetary establishments on the earth. Over the previous few years, BBVA has undergone an enormous digital, multi-architecture transformation. They’ve turn out to be recognized for being an innovator of their business, utilizing modern applied sciences to attain nice outcomes. With Cisco Enterprise Vital Providers, they have been capable of improve service availability and reliability, whereas decreasing human errors by automation within the provisioning and operational processes, drastically bettering their prospects’ experiences.
Youngsters’s Nationwide Hospital, a nationally ranked pediatric acute care kids’s hospital situated in Washington, D.C., is all about offering the most effective care. For them, transformation meant securely extending the supply of full affected person info to distant websites. In the present day, Cisco CX helps them full their mission by strategizing, architecting, and constructing a holistic end-to-end safe community based mostly on Zero Belief ideas.
Be taught extra about Cisco CX right here. We’ll present much more distinctive experiences for our prospects and companions within the coming years to proceed delivering the enterprise outcomes our prospects anticipate and deserve.
We’d love to listen to what you suppose. Ask a Query, Remark Under, and Keep Linked with #CiscoCX on Social!
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