A couple of weeks again I shared considered one of our newest buyer tales on Trident Technical Faculty. In case you missed that weblog, I’d advocate checking it out, however In case you are restricted on time and simply need the most recent story, then let’s discuss Puntonet. That is one other nice story that highlights how clients like Puntonet are succeeding with assist from CX.
Puntonet, a telecommunications and IT providers firm headquartered in Quito, Ecuador, collaborated with Cisco Providers to optimize its community so subscribers had entry to quick, dependable, and safe web providers. Let’s hear straight from Roberto Falconi Cardona, Chief Expertise Officer (CTO) of Puntonet S.A on how that collaboration labored.
As you noticed within the video, Roberto is initially from a extra rural space however moved away from household and mates for work. To achieve a technical area then, he had no alternative however to relocate to the place expertise supported the job he needed to do.
Now, nevertheless, Puntonet, with assist from Cisco Providers, helps develop entry to high-performing networking to each companies and residential clients all through Ecuador. They’re connecting the extra rural areas in order that sooner or later, somebody like Roberto gained’t have to maneuver away to have entry to connectivity and subsequently, work.
On the identical time, Puntonet has strengthened the safety of its community throughout the board, so working remotely, or conducting monetary transactions is rather more safe.
Cisco helped make sure the expertise improve went easily by offering threat mitigation and design evaluation providers. On high of that collaboration, Cisco Providers was additionally capable of assist with an awesome variety of handbook duties ensuing from an extreme variety of community drawback logs. This freed up Puntonet to deal with technique.
I can go on, however I encourage you to learn the total Puntonet story, “Puntonet modernizes community to speed up progress” on our Buyer Tales Index . It’s an amazing story and a incredible instance of how expertise, and Cisco Providers, mix to alter the course of enterprise and have an effect on how people work together with the world, even outdoors a significant metropolis. It’s additionally an amazing take a look at how somebody like Roberto is guiding expertise to offer extra alternatives for the subsequent era.
Once more, we’re usually highlighting the successes of our clients. For all the latest updates, please go to our Buyer Tales Index – a catalog of tales highlighting how Cisco providers clients are remodeling and innovating to drive impression of their organizations and the world over. Don’t fear, I’ll preserve bringing you chose ones to my weblog as nicely.
Extra importantly, if you wish to share your individual buyer story, join with us at cxcustomerstories@cisco.com. We’d love to listen to from you. Keep tuned and comply with @CiscoCX on X for extra CX updates.
Don’t have a narrative to inform simply but? Our workforce may also help you construct it, alongside along with your community. Simply tell us and we may also help have fun your success.
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