Microsoft is lastly rolling out a driver replace to deal with a recognized concern inflicting built-in cameras on ARM-based Home windows gadgets (together with Floor Professional X laptops) to cease working.
Since Could 23, quite a few prospects have encountered points with cameras immediately ceasing to operate, as reported by many affected customers.
When it acknowledged the bug, Redmond acknowledged that the bug doesn’t have an effect on cameras related by way of USB, even when related to Home windows gadgets impacted by this recognized concern.
The difficulty can now be resolved on affected gadgets by putting in the up to date digicam driver, which is able to roll out by way of Home windows Replace within the coming weeks.
“If you want to examine if up to date drivers can be found on your gadget, you’ll be able to manually examine for updates,” Microsoft says on the Home windows well being launch dashboard.
“If up to date digicam drivers should not already put in and never supplied when manually checking Home windows Replace, they won’t be obtainable but for affected gadgets out of your Home windows gadget producer (OEM).”
In response to Redmond, affected techniques embody these working Home windows 10 22H2 or Home windows 11 21H2/22H2 and utilizing Qualcomm 8cx Gen 1, Qualcomm 8cx Gen 2, Microsoft SQ1, and Microsoft SQ2 processors.
Workaround additionally obtainable
Earlier than releasing the up to date driver to repair the damaged Floor laptop computer cameras, Microsoft additionally supplied a brief workaround that may nonetheless be used till the replace rolls out to all impacted techniques.
The corporate beforehand deployed a troubleshooter designed to mitigate the problem, which was utilized robotically and cannot be run manually.
Nonetheless, on managed gadgets the place troubleshooters are disabled, you can be required to manually apply the non permanent repair (a system restart can even be required):
- Choose the Begin button and kind cmd, then right-click or long-press on Command Immediate and choose Run as administrator.
- Copy and paste the next command and run the command by urgent Enter: reg add “HKLMSYSTEMCurrentControlSetControlQualcommCamera” /v EnableQCOMFD /t REG_DWORD /d 0 /f
- Restart any app which makes use of the digicam, or restart your Home windows gadget.
- The built-in digicam ought to now operate as anticipated.
“This workaround may disable some options of the digicam or decrease the picture high quality however ought to permit the digicam to operate till the problem is resolved by the gadget producer with an up to date digicam driver,” Microsoft warned.