In her weblog, Countdown to Cisco Reside EMEA, Adele Trombetta, SVP, Cisco Buyer Expertise (CX) EMEA, talked about how excited she is for Cisco Reside EMEA in just a bit greater than per week, and I agree. Her preview of this occasion offers an outline of a number of completely different areas the place CX will make a splash this yr. Nevertheless, I wish to go slightly deeper and provide you with some extra particulars on what you’ll see in our Buyer Expertise sales space, and round Cisco Reside February 5-9.
With a dozen CX demos accessible to you at this yr’s occasion, let’s get you able to discover and begin accelerating your corporation outcomes.
CX Sales space
Listed here are the demos you will see that contained in the CX sales space in Amsterdam:
Cisco Lifecycle Providers
Take away adoption roadblocks and remodel at velocity with much less danger with our new outcomes-driven service. From enhancing the shopper expertise and enhancing safety to optimizing productiveness and extra, our specialists may help you obtain measurable enterprise outcomes. With our telemetry-based AI/ML insights, instruments, and automation, we may help you speed up time to worth out of your Cisco expertise investments and obtain your corporation outcomes, sooner.
Automation
Cisco provides options to simplify and velocity up the supply of enterprise outcomes. Automated deployment and configuration, service-level monitoring with observability, response and remediation, incident administration, and software program upgrades with validation and assurance can profit companies of all ranges of automation maturity. No matter the place you might be in your automation journey, Cisco has options which can be simple to eat and tailor-made to your wants.
Success Tracks/CX Cloud
Enhance operational effectivity and cut back danger with a 360-degree view of your community with proactive digital insights; take away adoption roadblocks with knowledgeable finest practices, and enhance workers productiveness and expertise with studying sources with Success Tracks, enabled by CX Cloud to maximise the worth of your IT investments.
Safety, Consulting and Managed Providers
Two separate demonstrations in our sales space will present you the best way to strengthen your group’s safety resilience. Come discover the big selection of CX Safety companies serving to to strengthen your group’s safety resilience. From product-agnostic advisory, technique, and safety architecture-focused companies to planning, design, and implementation of Cisco Safety merchandise – pre-defined or absolutely custom-made service options cowl your full companies lifecycle.
TAC Improvements
Our high priorities are simplicity, velocity, and effectivity when getting IT points solved, irrespective of their dimension. See how self-service automated help workflows can cut back your time to remaining decision or how RADKit permits distant diagnostic log assortment and automates advanced duties with network-wide APIs to hurry up time to decision. Along with the TAC Improvements demos within the CX Sales space, TAC engineers, gross sales engineers, {and professional} companies engineers will even be accessible through Technical Options Clinics and within the Technical Options Clinic Theater.
Buyer Success
Come see how Cisco CX permits clients in Monetary Providers, Retail, and Utilities to beat IT challenges and ship optimized mission-critical companies, enhance end-to-end safety, and drive extra clever operations. You’ll additionally learn the way we’ve helped them remodel work environments, reimagine communities, and improve buyer expertise.
Cisco Neighborhood
Some of the frequented Cisco digital properties is Cisco Neighborhood, which serves greater than 1.4 million guests every month and helps seven languages. Be taught extra about this trusted, on-line, peer-to-peer neighborhood and data hub, the place you all the time have entry to real-time solutions and 24/7 recommendation.
Associate-Powered Buyer Expertise
Go to the CX companion demo to find how companions can improve the shopper expertise with Cisco instruments and platforms. Interact with specialists showcasing reside demos of instruments such because the Associate Expertise (PX) Cloud, dive into the capabilities and insights accessible via Lifecycle Benefit and discover the best way to drive buyer software program adoption via the digital end-to-end Lifecycle Apply Journey.
Cisco Studying and Certifications
Cisco Studying and Certifications (L&C) might be within the sales space with coaching provides and demos on Cisco U. and Cisco Modeling Labs (CML). Yow will discover Cisco L&C exterior of the CX Sales space as nicely, with 30 classes deliberate within the Cisco U. Theater!
Sustainability
Lastly, cease by and let Cisco Buyer Expertise options assist form, scale, and maintain your journey towards sustainability. Align your targets with actionable plans enhanced by AI/ML, automation, telemetry, and guided experience to establish, speed up, and measure the influence of your sustainability expertise initiatives.
In fact, that’s solely what we now have happening inside the Buyer Expertise sales space. We even have a CX demo within the Cisco Showcase, which walks you thru how Cisco CX leads the best way to assist our clients notice enterprise outcomes sooner at each step of the lifecycle.
Final however definitely not least, head over to the Sustainability Zone and discover ways to make your buildings and workspaces prepared for hybrid work whereas driving sustainability. You may design a safe, sustainable, and future-proofed good constructing with our end-to-end strategy. Come discover our imaginative and prescient to assist create the following technology of smarter buildings.
We’ve got a lot we wish to share with you this yr at Cisco Reside EMEA. I hope you’re trying ahead to it. I do know our CX workforce is!
If you wish to know extra about our Buyer Expertise presence at this yr’s Cisco Reside, take a look at the CX at Cisco Reside web site for probably the most up-to-date info.
Within the meantime, be at liberty to depart me a remark or a query under, and keep tuned for more information coming your approach as we get near the beginning of Cisco Reside EMEA on February 5.
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