Each enterprise is seeking to develop, however how they accomplish that, and differentiate themselves in opposition to opponents, depends upon the journey that they create for his or her clients. Whereas there is no such thing as a good or dangerous, there definitely is healthier and greatest. With the newly launched Lifecycle Observe Journey, we’ll make it easier to obtain the latter!
For Cisco companions who need to develop into a greater model of themself, construct and optimize their follow, and earn increased buyer loyalty, Cisco has the Cisco Lifecycle Mannequin. This mannequin relies on the business normal Land, Undertake, Develop, Renew (LAER) method. It goes a layer deeper although and particulars the 15 distinctive touchpoints all through the shopper lifecycle. It’s thoughtfully designed to drive clients to enterprise outcomes sooner. Every stage all through the journey comes with varied instruments, packages, and processes to drive buyer success. On the core of this mannequin are the folks concerned that maintain distinct roles and obligations to maneuver the shopper from stage 1: Want, to Use, all the way in which to the ultimate levels of Renew by means of Speed up into the following alternative.
To chop by means of complexity and scale back time spent to seek out the data you want, we now have launched the Lifecycle Observe Journey on Cisco Associate Journeys. At Cisco Associate Summit we introduced the supply of this new end-to-end digital expertise that allows and equips Cisco companions all through their Lifecycle transformation.
See it as your ‘Begin Right here’ to develop into higher and extra worthwhile in your online business transformation. Throughout the 10 modules, you’ll be guided by means of Cisco instruments, portfolio choices, sources, and processes to equip you with the fitting data to attain outcomes sooner. Taking this journey will assist acquire important info to:
Perceive the Cisco Lifecycle Mannequin and baseline your Observe Maturity with Associate Expertise Platform (PXP).- Construct your buyer segmentation technique, and put the fitting folks, processes, and instruments in place.
- Present added worth to clients by positioning the fitting providers.
- Maximize profitability by figuring out and seizing upsell, cross-sell and renewal alternatives.
Are you able to develop into higher, and even the very best? Leverage the Lifecycle Observe Journey, it’s free and accessible to all Cisco Companions on Cisco Associate Journeys. This journey is for all companions that want to construct their follow, whether or not you might be firstly of your transformation, or a CX Specialised companion that’s on the lookout for methods to optimize and improve your follow. You may hop between the modules, entry the data that’s related to the stage that you’re in, and are available again to it at any time.
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