Kris Carlon / Android Authority
TL;DR
- Quite a few clients on Reddit and X, previously Twitter, reported having noticed third-party data within the official T-Cell app.
- This data contains credit score stability, buy historical past, final 4 digits of their bank card, expiration date, telephone numbers, and addresses.
- T-Cell says the incident occurred due to a system glitch.
Replace: September 21, 2023 (1:21 AM ET): T-Cell has confirmed to Android Authority that the most recent incident of third-party consumer information showing within the T-Cell app was not a breach. The provider despatched over the next assertion to us, confirming it was a technical challenge at its finish”
“There was no cyberattack or breach at T-Cell. This was a brief system glitch associated to a deliberate in a single day expertise replace involving restricted account data for fewer than 100 clients, which was rapidly revolved.”
Unique article: September 20, 2023 (9:57 AM ET): As one of many large carriers within the US, T-Cell has some fairly good plans and telephone offers. Coupled with their community protection and 5G assist, it’s no shock that they’re the best choice for loads of clients within the nation. Sadly, many customers have woken as much as a complicated shock within the T-Cell app, the place they may see a whole lot of private data that didn’t belong to them.
As The Verge and a mega thread within the T-Cell subreddit highlighted, the “Invoice” and “Extra” tabs within the official T-Cell app on Android and iOS started displaying third-party data to some clients. This data presumably belongs to different clients and contains their present credit score stability, buy historical past, the final 4 digits of their bank card and its expiration date, telephone numbers, and addresses.
T-Cell is investigating the difficulty, although the assist account didn’t present extra particulars. It’s not instantly clear if the leak has been mounted.
We’ve reached out to T-Cell for extra particulars and can replace this text as quickly as we hear again from them.
T-Cell has had a number of information breaches this yr already. The primary one in January 2023 impacted 37 million accounts, the place attackers obtained buyer particulars, together with their names, addresses, contact particulars, and delivery dates. The second was reported in April 2023, when an attacker had gained entry to the non-public data of “tons of” of accounts. And we aren’t even counting the opposite breaches earlier than 2023 but.
What do you have to do as a buyer?
We wouldn’t have readability on the state of affairs, and there’s no strategy to instantly verify in case your data was proven to a different buyer. We have to await T-Cell to make an official announcement to know the extent of the leak, and additional steps could be advised solely after that. Till then, sit tight and don’t panic.